FASHION STYLE BEAUTY

1. Returns Procedure

 

Items can only be returned for store credit or money amount paid refunded back to your account. For refunds via Bank Transfers, Credit Cards as well as Paypal it will take 5-14 working days for your refund to be reflected into your bank/credit card/paypal account from the day your refund was initiated. If you would like to be refunded via Store Credits instead, your refund will be processed within 2 working days from the day we receive your returned item in the warehouse. 
 

Refunds can only be processed if it is initiated by the Fashion Style Beauty account holder and will only be processed to the Fashion Style Beauty account holder. The information provided should match specific information in our database. 
 

If you wish to return an item, please fill in the Returns Slip you received with your shipment, and send the item back to us in its original packaging. If you no longer have the Returns Slip, please contact Customer Service and we will email you a copy. Kindly fill in the Returns Slip, pack the item and send it back to: 

Jalan Astaka U8/88,

Bukit Jelutong,

40150 Shah Alam, Selangor

Once we receive the returned item, we will process your request within 5 business days and the Store Credit would be issued. Email notification will be sent to you once the store credit has been issued. Again, please note that store credit is only granted once returned items have been deemed to be unworn and in original condition.

 

 

2. Returns Policies

 

We have 3 rules of returns Item(s) need to be followed:

 

(a) Within 30 days of purchase;

(b) Unworn and unused with the original tags still attached; and

(c) In the original packaging which must be in the original condition.